Introduction

Digital Presence Co. ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect on https://www.digital-presence-co.com, how we use it, and the choices you have regarding your data.

Information We Collect

We collect information in the following categories:

• Contact and lead data: Name, email, company, and project details you submit through our contact and project inquiry forms.
• Usage and analytics data: IP address, browser type, pages viewed, referral source, and interaction events collected for site performance and marketing analysis.
• Technical logs: Security and request logs generated by our hosting and infrastructure providers.

How We Use Your Information

We use collected information to:

• Respond to inquiries and prepare project proposals
• Deliver contracted services and project updates
• Maintain site integrity and prevent abuse
• Analyze site traffic and improve performance
• Comply with legal obligations and enforce our terms

Data Retention

We keep personal information only as long as necessary for the purposes listed above:

• Lead submissions: Up to 24 months after your last interaction.
• Client project records: Up to 7 years for contract, tax, and accounting requirements.
• Analytics event data: Up to 14 months.
• Security and infrastructure logs: Typically 30 to 90 days unless required longer for security or legal reasons.

Service Providers and Processors

We use vetted providers to operate this website and deliver services. Depending on your interaction, data may be processed by:

• Vercel: website hosting, delivery, and infrastructure logs.
• Google Analytics: website analytics and traffic reporting.
• Neon (Postgres): secure storage for lead and project-related records.
• Resend: transactional form and communication email delivery.

Disclosure of Information

We do not sell personal information. We share data only with service providers supporting business operations, when required by law, or to protect our rights and the security of the website.

Cookies and Tracking

We use cookies and similar technologies for analytics, performance measurement, and basic site functionality. You can adjust browser settings to block cookies, but some functionality may be limited.

Security of Your Information

We use administrative, technical, and organizational safeguards to protect your information. No internet transmission method is completely secure, but we follow reasonable best practices to reduce risk.

Your Privacy Rights

Depending on your location, you may have rights to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion, subject to legal and contractual retention obligations
• Request a portable copy of applicable data
• Object to certain processing activities where legally permitted

California Privacy Notice

If you are a California resident, you may request information about categories of personal information collected, disclosed for business purposes, and your available access/deletion/correction rights under applicable California law. We do not sell or share personal information for cross-context behavioral advertising.

How to Submit a Privacy Request

To submit a request, contact us through our contact page with the subject line "Privacy Request."

• Include your full name and email address used in prior communication.
• Specify the request type: access, correction, or deletion.
• We may request verification details before processing your request.
• We generally respond within 30 days, subject to legal extensions.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal data, contact us and we will investigate promptly.

Changes to This Policy

We may update this policy from time to time. Updates are posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this policy, contact us through the contact page.